Additional details may be found on your utility’s website. Your program details may differ based on your utility. National Grid reserves the right to cancel your participation in the program if you participate in less than 15% of the rush hour events during a season because you opted out of energy rush hours, or your device was offline or not in a heating mode.Critical rush hour events can occur at any time of day. In the unlikely situation of a critical need on the electric grid, National Grid may need to call a critical rush hour event.There can be multiple rush hour events per day.Energy rush hours can occur at any time of year between 6 a.m.Rush hour events can consist of a pre-cooling period in the summer or pre-heating period in the winter to make your home more comfortable and a period of time when your energy usage is reduced. Get a closer look at what’s changed, and learn the basics for our website. With this new experience, we’re making it simpler than ever. At National Grid, we’re committed to making it easy for our customers to manage their energy accounts and pay their bills.
There can be multiple rush hour events throughout the year. The improved My Account website has arrived.Note: If youve told us more than once your browser could be blocking cookies. Plus, you’ll receive an additional $25 e-gift card after the second season of participation, if you participate in at least 70% of the rush hour events for that season. If you confirm where you use our services most, we can tailor our site to your needs. National Grid will give you a $25 e-gift card for signing up for Rush Hour Rewards.
